Customer Care


All of us at Trade West thank you for your patronage. We are dedicated to providing outstanding customer service and assistance to all customers of our website. If you need assistance placing an order, or just have a question about our products, please feel free to contact us. 

Our office hours are Monday through Friday, 8:30am - 4:30pm Hawaiian Standard Time. We will do our best to get back to you promptly with an answer to your question or help resolve any issue you may have.  

Contact us

By Phone

Toll free from the U.S. (800) 745-5534 or (808) 537-6937


By Email


By Correspondence

Trade West, Inc. 
439 Kalihi Street 
Honolulu, Hawaii 96819