PRIVACY POLICY
This Privacy Statement discloses the privacy practices of the ForeverFlorals.com website (the “Site”). In this Privacy Statement, “we” and “us” refer to Forever Florals and its parent company Trade West, Inc..
We are committed to safeguarding your privacy and protecting your personal information. This Privacy Policy explains:
- What personally identifiable information is collected through the Site;
- How the information is used;
- With whom the information may be shared;
- Your choices regarding our collection, use, and distribution of your information;
- The security procedures in place to protect your information from unauthorized access, misuse, or alteration; and
- How to correct inaccuracies in the information we collect.
Information Collection and Use
We collect information from users at various points on the Site to provide a better shopping experience and improve our services. We are the sole owner of the information collected and do not sell, rent, or share your information in ways other than those outlined in this Privacy Policy.
Registration
To access certain features of the Site, you may need to register as a user. During registration, we may request personal information, such as your name, address, phone number, and email address. This information is used to:
- Verify your identity;
- Fulfill orders;
- Provide customer support;
- Send updates about our products or services.
E-Mail and Other Communications
We may contact you via email, postal mail, phone, or fax to confirm orders, provide updates, or respond to inquiries. If you wish to opt out of these communications, you can contact us at customercare@foreverflorals.com.
Cookies and Tracking Technologies
Our Site uses cookies, tracking pixels, and related technologies to personalize your experience and analyze website traffic. Cookies are small data files stored on your device that help us:
- Recognize returning users;
- Track user behavior for analytics;
- Deliver targeted advertising.
You can manage your cookie preferences through your browser settings or our Cookie Preferences Center (if available). Please note that disabling cookies may impact the functionality of the Site.
Log Files
We collect IP addresses to analyze trends, administer the Site, and gather demographic information. This information is aggregated and does not personally identify users.
Information Sharing
We may share aggregated, non-identifiable demographic information with trusted third parties to improve our services. Additionally, companies that provide hosting, payment processing, and analytics may access your data as part of their service agreements. These third parties are bound by confidentiality agreements and cannot use your data for unauthorized purposes.
Security
We take robust measures to secure your personal information, including:
- SSL Encryption: Secure Socket Layer (SSL) technology encrypts data transmitted between your browser and our servers.
- Firewall Protections: Our servers are safeguarded by advanced firewall technology.
- Restricted Access: Only authorized personnel have access to sensitive data.
Despite our efforts, email communications to and from the Site may not be secure. Avoid transmitting sensitive information via unsecured email.
Disclosure for Law Enforcement Purposes
We may disclose personal information if required by law, court order, subpoena, or in good faith to protect our rights or safety, or the rights of others.
California and International Residents
California Consumer Privacy Act (CCPA)
As a California resident, you have the following rights:
- Right to Know: Request information about our data collection and sharing practices.
- Right to Delete: Request the deletion of your personal information, subject to certain exceptions.
- Right to Opt-Out: Opt out of the sale of your personal information.
- Right to Non-Discrimination: You will not be penalized for exercising your rights.
General Data Protection Regulation (GDPR)
As an international customer, particularly in the EU, you have additional rights:
- Right to Access: Obtain a copy of your personal information.
- Right to Rectify: Correct inaccurate information.
- Right to Erase: Request the deletion of your personal data.
- Right to Restrict Processing: Limit how your data is used.
- Right to Data Portability: Receive your data in a portable format.
To exercise these rights, submit a Subject Rights Request (SRR) by contacting us at:
- Email: customercare@foreverflorals.com
- Phone: 808-537-6937
Review and Correction of Information
To update or correct your personal information, please contact us via email at customercare@foreverflorals.com.
Links to Other Websites
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing your information.
Surveys
From time to time, we may request information through surveys. Participation is voluntary, and survey data is used to improve our services and offerings.
Policy Updates
This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. The latest version will always be available on the Site. We recommend reviewing this policy regularly.
Effective Date: [Insert Date]
Contact Us
If you have questions, concerns, or would like to exercise your rights, please contact us:
Trade West, Inc.
501 Sumner Street, Suite 621
Honolulu, Hawaii 96817
Phone: 808-537-6937
Email: customercare@foreverflorals.com
Thank you for trusting ForeverFlorals.com. Your privacy and security are our top priorities. 🌺
Last Update: 11/17/24