CUSTOMER CARE

ALOHA and Mahalo for Choosing Trade West!

We deeply appreciate your patronage and are committed to providing you with exceptional customer service. Whether you need help placing an order, have a question about our products, or require assistance with an issue, we’re here for you every step of the way.

At Trade West, we believe in building lasting relationships with our customers. Our goal is to make your shopping experience as seamless and enjoyable as possible, ensuring you feel the aloha spirit in every interaction.

How to Reach Us

By Phone

Toll-free from the U.S.: (800) 745-5534
Local: (808) 537-6937

By Email

customercare@foreverflorals.com
Feel free to email us anytime! We’ll respond promptly during office hours.

By Mail

Trade West, Inc.
439 Kalihi Street
Honolulu, Hawaii 96819

Office Hours

Our team is available Monday through Friday, 8:30 AM to 4:30 PM Hawaiian Standard Time. We’re dedicated to responding promptly to your inquiries and resolving any concerns with care and attention.

We truly value your trust and support and are here to ensure that your experience with us is nothing short of excellent.

Mahalo nui loa (Thank you very much), and we look forward to hearing from you! 🌺